Red X, Client Initialization Error, or Diagnostic Info Screen displayed This screen should display for several seconds, followed by a blank screen displayed for several minutes as the process continues. If you see three dots on your screen, it means your system is connecting. Unplug your receiver and wait five minutes, plug it back in, and then restart. If the lights on your U-verse receiver are blinking and no TV picture is displayed, your receiver is having trouble coming online. If you're seeing the icon for more than an hour, unplug the receiver and wait five minutes, plug it back in, and then restart.īlinking lights on the receiver with no TV picture Most downloads finish in less than an hour. If you see the gear or cog icon on your screen, it means that software is downloading to your system.
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